PrivacyPolicy.

1. Information We Collect

We may collect personal and commercial information that you voluntarily provide to us when you submit an enquiry form, contact us via WhatsApp, call our office, or enter into a service agreement. This information includes:

• Full name, job title, and company name
• Email address, telephone number, and physical office address
• Project scopes, technical specifications, and budget preferences
• Technical server and IP logs captured during standard HTTP requests

2. How We Use Your Information

We use the collected information strictly for legitimate commercial purposes, including:

• Evaluating project requirements and preparing formal proposals and quotations
• Communicating regarding ongoing software, web, or mobile engineering milestones
• Issuing GST-compliant invoices and processing payments
• Improving website performance, security, and user experience

We never sell, rent, or trade your personal or business information to third-party marketing companies.

3. Intellectual Property & Confidentiality (NDAs)

As a software development and digital engineering partner, BrainTech respects client trade secrets and proprietary data. We routinely execute standard bilateral Non-Disclosure Agreements (NDAs) prior to receiving confidential database schemas, codebases, or business plans. All custom code engineered under paid milestones is 100% owned by the client upon project settlement.

4. Data Security & Storage

We implement industry-standard physical, electronic, and managerial safeguards to secure the data we collect online. Our systems utilize SSL/TLS 256-bit encryption for data in transit, encrypted storage for data at rest, and strict role-based access controls to prevent unauthorized access.

5. Third-Party Integrations

Our website and platforms may integrate third-party services such as payment gateways (e.g. Razorpay, Paytm), analytics providers (Google Analytics 4), and communication tools (WhatsApp Cloud API). These providers maintain their own independent privacy policies governing data handling.

6. Contact Our Grievance Officer

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our administrative office: