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BrainTech Info Solutions — IT & Software Company in Lucknow
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CRM Software Company · Lucknow, India

Custom CRM software for Indian businesses — leads, follow-ups, sales pipelines, quotations, WhatsApp and email in one system your team actually enjoys using. Zero per-user licence fees.

Service Scope & Definition

A CRM Designed Around Your Sales Process — Not the Other Way Round

Most Indian businesses try a popular CRM, pay per user every month, and still end up tracking follow-ups in Excel and WhatsApp because the software does not match how their team really sells. BrainTech Info Solutions is a CRM software development company in Lucknow that builds CRMs around your exact sales stages, approval rules, commission structure and reporting needs.

We bring every enquiry — website forms, Google and Meta ads, IndiaMART, JustDial, calls and WhatsApp — into one pipeline, assign it to the right executive automatically, remind them to follow up, and give owners a live dashboard of conversions and revenue. Businesses across Lucknow, Uttar Pradesh and India use our CRMs to close more deals with the same team.

BrainTech Engineering Factsheet

Lucknow Headquarters

Location
Levana Cyber Heights, Vibhuti Khand, Lucknow
Engagement Models
Fixed Milestone / Dedicated Team
Code Ownership
100% Client Intellectual Property
Typical Sprint Cycle
2-Week Iterative Sprints
Warranty & SLA
Full Post-Launch Support

Need a project estimate for your business?

Call our Lucknow development centre directly at +91-7390030157

Strategic Business Drivers

Why Businesses Switch to a Custom CRM

Stop losing leads between spreadsheets, phone diaries and WhatsApp chats.

01

Every Lead Captured Automatically

Website, ads, portals, missed calls and WhatsApp enquiries land in the CRM instantly — no manual copy-paste, no lost leads.

02

No Per-User Monthly Fees

Grow from 5 to 500 users without your software bill growing. You own the CRM and its source code outright.

03

Follow-Ups That Never Slip

Automatic reminders, overdue alerts and escalation rules make sure every prospect hears back on time.

04

Your Data Stays Yours

Host on your own server or an Indian cloud region with role-based access, so client lists never leave the company.

Methodology & Architecture

How We Build Your CRM

Short discovery, clickable prototype, then sprint-by-sprint delivery so your team uses the CRM within weeks, not months.

Sales Process Mapping

We sit with your sales, support and accounts teams to map lead sources, stages, hand-offs and the reports owners need.

Mobile-First for Field Teams

Executives update leads, log calls, check in at site visits and share quotations straight from their phones.

Integrations Out of the Box

WhatsApp Business API, email, SMS, telephony/IVR, payment links, Tally and Google Sheets connected from day one.

Tooling & Engineering Standards

Modern Technology Stack We Engineer With

We select battle-tested, high-performance frameworks known for longevity, security, and developer ecosystem support.

Backend

  • Laravel
  • PHP 8
  • Node.js
  • REST APIs

Frontend & Dashboards

  • React
  • Next.js
  • Tailwind CSS
  • Chart.js

Mobile

  • Flutter
  • Progressive Web App
  • Push notifications

Integrations

  • WhatsApp Cloud API
  • IndiaMART / JustDial
  • Meta & Google Lead Ads
  • Tally
  • Razorpay

Step-by-Step Delivery

Our 6-Stage Development Lifecycle

From whiteboard discovery to ongoing production scaling, our methodology ensures complete predictability and transparency.

01

Free Consultation & CRM Demo

We understand your sales cycle and show a working CRM so you can see what is possible.

02

Workflow & Data Mapping

Lead sources, stages, user roles, approval rules and reports are documented and signed off.

03

Clickable Prototype

Your team reviews screens in Figma before any code is written, so the CRM feels familiar on day one.

04

Sprint-Based Development

Core pipeline first, then integrations, automations and reports — with a demo every two weeks.

05

Data Import & Go-Live

We clean and migrate your existing leads from Excel or your old CRM, then train every user.

06

Support & Enhancements

Ongoing maintenance, backups and new features as your sales process evolves.

Measurable Advantages

Tangible Business Benefits

Higher Lead-to-Sale Conversion

Faster response times and disciplined follow-ups typically lift conversions without adding headcount.

Complete Sales Visibility

Live pipeline, source-wise ROI, executive performance and revenue forecasts on one dashboard.

Less Manual Work

Auto-assignment, templated WhatsApp/email replies and one-click quotations save hours every day.

Lower Total Cost of Ownership

A one-time build with optional maintenance usually costs less over three years than per-seat SaaS CRMs.

Domain Specialisation

Diverse Industries We Build For

We understand the compliance mandates, user habits, and operational models across multiple Indian commercial verticals.

Real Estate & Builders

Project-wise inventory, site-visit scheduling, broker management and booking tracking.

Education & Coaching Institutes

Admission enquiries, counselling follow-ups, fee reminders and batch allocation.

Loans, Insurance & Financial Services

Lead qualification, document collection, partner/DSA payouts and disbursal tracking.

Healthcare & Clinics

Patient enquiries, appointment reminders, treatment packages and feedback.

Manufacturing & B2B Distribution

Dealer networks, quotations, order follow-ups and payment collection.

Travel, Hospitality & Events

Package enquiries, itineraries, booking advances and post-trip reviews.

Local Expertise & Technical Trust

Why BrainTech Is Lucknow's Preferred Partner

CRMs Running in Production

We have delivered lead management and sales CRMs for businesses across Lucknow and India.

Local Team, Face-to-Face Training

Our Lucknow team trains your staff in person or online until adoption is complete.

Full Source Code Ownership

No lock-in: you receive the complete source code, database and deployment scripts.

Transparent Fixed Quotes

Clear scope, milestone-based payments and no surprise licence renewals.

What You Receive

Guaranteed Project Deliverables

Every contract with BrainTech includes explicit, tangible deliverables so you know exactly what is delivered at every stage of the engagement.

  • Custom CRM web application with admin, manager and executive roles
  • Lead capture from website, ads, portals, calls and WhatsApp
  • Sales pipeline with drag-and-drop stages and follow-up reminders
  • Quotation, proforma and invoice generation with your branding
  • WhatsApp, email and SMS templates with message history
  • Owner dashboards and Excel/PDF reports
  • Mobile-friendly interface for field sales teams
  • Data migration, user training and complete source code

Proven Track Record

Related Projects & Case Studies

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Questions & Answers

Frequently Asked Questions

Clear answers to the questions clients ask before partnering with BrainTech Info Solutions in Lucknow.

How much does custom CRM software cost in India?▼

A focused custom CRM for lead and sales management typically starts around ₹1,00,000 to ₹2,50,000. CRMs with advanced automation, telephony, multi-branch access and mobile apps cost more depending on scope. Unlike SaaS CRMs, there are no per-user monthly licence fees.

Which is better for my business — Zoho/Salesforce or a custom CRM?▼

Ready-made CRMs suit teams with standard processes. If you pay for many users, need workflows the SaaS tool cannot handle, or want your data on your own server, a custom CRM is usually cheaper over time and fits your process exactly.

How long does it take to build a CRM?▼

A core lead and sales CRM usually goes live in 4 to 8 weeks. Larger systems with integrations, mobile apps and advanced reports take 8 to 16 weeks, delivered in usable phases.

Can the CRM integrate with WhatsApp, IndiaMART and Facebook lead ads?▼

Yes. We integrate the WhatsApp Business API, IndiaMART, JustDial, Meta and Google lead ads, website forms, email, SMS and IVR so every enquiry reaches the CRM automatically.

Do you provide CRM software development outside Lucknow?▼

Yes. We are based in Lucknow and work with clients across Uttar Pradesh, Delhi NCR and the rest of India, with online demos, remote implementation and training.

Start Your Project

Ready to engineer your digital solution?

Speak with our senior software and web developers at Levana Cyber Heights, Lucknow. We provide transparent estimates, milestone plans, and zero-compromise execution.

Levana Cyber Heights, Vibhuti Khand, Lucknow · Office hours 09:00 – 18:00

Start a Project